About the Role We are seeking a Business Operations Coordinator to lead and strengthen our enterprise operations in Assam. The ideal candidate is a seasoned professional with 10–15 years of experience, including a strong foundation in business operations, programme and team management, and stakeholder engagement , especially with government bodies. A background in rural livelihoods and women's economic empowerment will be considered an added advantage. This is a leadership position that will oversee our field operations, manage the Assam-based team, and work closely with the Programme Coordinator based in Delhi to ensure seamless programme implementation and operational excellence. Key Responsibilities 1. Operational Strategy & Process Optimization Lead baseline assessments to evaluate enterprise operations and identify improvement areas. Map end-to-end processes and strengthen internal systems, supply chains, and stock management protocols. Review, refine, and ensure the implementation of SOPs for all major operations. 2. Programme & Team Management Supervise the Assam-based operations team, ensuring alignment with overall programme goals. Build team capacity through training, mentoring, and performance oversight. Coordinate with Delhi-based leadership for regular programme updates and strategic input. 3. Government & Stakeholder Engagement Build and maintain relationships with relevant government departments and local authorities. Ensure smooth coordination with public stakeholders for approvals, compliance, and programme support. Represent the organization in government meetings, reviews, and local forums. 4. Grassroots Channel Development & Market Strategy Design and implement grassroots sales channels for enterprises. Support procurement processes and go-to-market strategies, adapting to rural market dynamics. Train local stakeholders in sales, entrepreneurship, and digital marketing. 5. Capacity Building & Field Engagement Organize training for enterprise staff, board members, and shareholders. Provide hands-on support and regular field visits to ensure programme delivery. Build strong relationships with FPC members and stakeholders through sustained engagement. Qualifications and Experience Education: Bachelor’s degree in Business Administration, Rural Management, or a related field. Master’s degree (MBA, Rural Management) is preferred. Experience: 10–15 years of relevant experience. Minimum 6–8 years in business operations, programme and team management, and government stakeholder coordination (mandatory). Experience in rural livelihoods and women-centric programmes preferred. Skills: Strong leadership and team management skills. Excellent communication in Assamese, Hindi, and English (written and spoken). High proficiency in MS Office Suite (Word, Excel, PowerPoint). Proven ability to engage with grassroots communities and senior stakeholders alike. Other Requirements: Based in or willing to relocate to Guwahati or Kamrup Rural. Willingness to travel to Kamrup Rural on a weekly basis and to other field locations as needed. Show more Show less
